Support

We are committed to providing our customers with the best support possible. Our comprehensive range of packages ensure you have the right level of support, regardless of your location. We provide a creative mix of traditional support methods and new innovative ways to achieve your desired resolution as quickly as possible.

	Remote Support Using our remote support tools we are able to directly connect to Fedelta and be working towards your solution within minutes of your call.			Phone Support Our phone lines are open 24 hours a day and offer efficient response and solutions to your requests.
	Email Support Email support is available 24 hours a day. Email requests will be addressed and rectified within 24 hours.			Web Support Our online support provides a series of accessible and easy to navigate resources for assisting your support enquiries
	On-Site Support As required, our trained technicians will be deployed to your premises to address issues ranging from software to network problems.			Training Our training programs are designed to give your staff an in-depth understanding of our software that enables you to take full advantage of the system.