Point of Sale

But these systems can be improved.

POS systems must be user-friendly, intuitive, and ensure efficient customer service. High staff turnover rates within the industry demands that these necessities are not neglected. 

More advanced POS systems should also transfer information into specialised packages in a seamless process. Integral management procedures, such as accountancy, payroll, online ordering, POS security, and customer and gaming loyalty, are often overlooked when evaluating current POS systems.

Seamless integrations improve productivity by saving time and eliminating double-entry mistakes. While POS systems may provide integrations with a subset of the aforementioned procedures, it is rare to find a solution that streamlines all of these processes. Furthermore, in the case of integrations, existing POS providers are generally inflexible and only integrate into one or two packages, which only suit a small percentage of hospitality businesses. As a result, more businesses now look for a POS system that is capable of integrating all of their processes. Businesses don’t want to change their processes to suit a POS system; they need a POS system that suits existing processes.

One company, AFJ Software^TM, provides a POS system that solves these problems. Fedelta^TM streamlines these integrations, and can be customised to suit a business’s current processes, providing an end-to-end solution that improves efficiency and overall profitability.

Fedelta ^TM can also provide these benefits, on a larger scale, by linking numerous stores to our head office solution. This offers centralised management to businesses that run multiple outlets.

- Simmon Mumme QHA Magazine