Franchise POS Point of Sale

Fedelta Point of Sale systems cater for both franchisors and franchisees in the hospitality and retail industries.

Whether you are a franchisee with one or more stores or a franchisor with multiple locations, Fedelta provides a complete, integrated business solution that streamlines both front and back offices.

Fedelta understands that accurate reports are essential in making business decisions while also understanding that the security of the information is vital in a franchisor/franchisee business relationship. Fedelta's Point of Sale solutions, offer easy to configure security profiles and access roles that ensure both the Franchisee and Franchisor’s confidential information is protected.

Fedelta understands that improving customer service and achieving operational efficiency are major goals for both franchisees and franchisors. Fedelta Point of Sale systems are designed to meet these goals while fulfilling the specific requirements of both franchisees and franchisors.

Discover how Fedelta Point of Sale systems can help your franchise today

Head Office Control and Reporting

Easily configure staff access roles. This ensures that reports are only seen or sent to individuals that are authorised. Franchisees are only able to access information for their specific store or stores.
Reports can be consolidated or detailed for each outlet or location.
Access information in real time both onsite and remotely via the web, facilitating accurate and timely business decisions.
Reports can be automated and delivered via email according to a configurable predetermined schedule and are available in CSV, PDF and HTML formats.
Unlimited pricing and product levels are easily centrally maintained from the back office and different pricing levels can be created for different store locations if required.
Flexible pricing schedules can be created in advance and scheduled for implementation for a future date and time ensuring that price changes are easy to manage and customers are paying the right price at all times

System Architecture

Improve Customer Service

Easily establish and analyse key performance indicators (KPI's). For example KPI’s include revenue raised by individual staff members, customer order levels and time taken, and track order completion and fulfilment. KPI’s identify areas that need improvement and historically track these improvements over time.
Staff do not have to select discounts or be aware of special pricing due to automatic deal recognition at the Point of Sale. This allows staff to process transactions quickly and efficiently.
Monitor takeaway and delivery progress, while notifying customers that their order is ready to be collected via SMS.
Loyalty programs are available for all locations.

Increase Operational Efficiencies

Fedelta touch screen terminals are highly configurable and customisable for your individual needs, allowing staff to serve customers in the quickest and most efficient way.
Eftpos Integration with the POS terminal ensures speed and accuracy at time of payment. The customer receives a single itemised receipt and staff don’t need to reconcile the Eftpos terminal at close of business as all transaction are within the system
Stock Orders can be directly sent to head office for processing and fulfilment.

These are the related modules that are recommended to achieve all the key benefits


	Point of Sale Fedelta Point of Sale software packages consolidate and communicate all aspects of your business.			Accountancy Integration Invaluable integration into major accountancy packages, which eliminates manual entry and data translations.
	Back Office Detailed management features including product and pricing control, stock control and comprehensive reporting and analytical tools.			Portable Ordering Revolutionise the dining experience by serving more customers more efficiently.
	Security Integration Prevent fraud by overlaying video footage with detailed transaction imformation.			Customer Loyalty Customer loyalty module allows you to track, reward and communicate with your customers
	Online Ordering Fedelta integrates with online suppliers to provide automated ordering and invoicing.			Kitchen Monitor Specifically targeted at increasing efficiency and accuracy in meal preparation.
	Dashboards Gain immediate in depth, real-time insights into your company’s performance.

Other Available Modules

Industries

Restaurants & cafes

Bars & Clubs

Franchises

Quick Service Restaurants

Hotels & resorts

Large Venues

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	Point of Sale Brochure		Security Brochure
	Backoffice Brochure		Accountancy Brochure
	Portbale Ordering Brochure		Customer Loyalty Brochure
	Gaming Integration Brochure		Online Ordering Brochure
	Kitchen Monitor Brochure		PDT Stock Control Brochure
	Reservations Brochure		PMS Integration Brochure
	Dashboards Brochure

Franchise POS Point of Sale

Head Office Control and Reporting

Improve Customer Service

Increase Operational Efficiencies

These are the related modules that are recommended to achieve all the key benefits

Point of Sale

Accountancy Integration

Back Office

Portable Ordering

Security Integration

Customer Loyalty

Online Ordering

Kitchen Monitor

Dashboards

Other Available Modules

Industries

Fedelta POS

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