Increase Customer Service Level  

• Integration of Property Management Systems enables the POS system to integrate all billing  directly to the room management system.  Guests have the convenience of charging all drinks and meals, at any venue within the hotel or resort, to their room account and paying upon checkout.
• Customer account accuracy is greatly improved because staff don’t need to process orders or purchases in two separate systems, eliminating data entry errors and any chance of duplication.

Increase Operational Efficiencies

• Integrates with Industry Standard messaging, which allows the Point of Sale system to communicate with the majority of PMS providers.
• Room occupant information is displayed at Point of Sale so staff can quickly and easily verify guests and the applicable room.
• Bill authorization and signature capture is provided at the Point of Sale terminal.
• Itemised  billing information is integrated with the property management system ensuring charge details are available in both systems.
• Food, beverage and services charges are directly applied to the customer's accommodation bill,  saving staff significant time and improving operational efficiency.

These are the related modules that are recommended to achieve all the key benefits

	Point of Sale Fedelta Point of Sale software packages consolidate and communicate all aspects of your business.			Accountancy Integration Invaluable integration into major accountancy packages, which eliminates manual entry and data translations.
	Back Office Detailed management features including product and pricing control, stock control and comprehensive reporting and analytical tools.			Portable Ordering Revolutionise the dining experience by serving more customers more efficiently.
	Security Integration Prevent fraud by overlaying video footage with detailed transaction imformation.			Dashboards Gain immediate in depth, real-time insights into your company’s performance.
	Property Management Systems Integrates with third party accomodation systems for customer billing.			Reservations Integrates POS information directly into industry leading reservation systems.

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Other Available Modules

Module  Brochures

	Point of Sale Brochure		Security Brochure
	Backoffice Brochure		Accountancy Brochure
	Portbale Ordering Brochure		Customer Loyalty Brochure
	Gaming Integration Brochure		Online Ordering Brochure
	Kitchen Monitor Brochure		PDT Stock Control Brochure
	Reservations Brochure		PMS Integration Brochure
	Dashboards Brochure

Other Brochures

All Modules Brochure

Fedelta Overview Brochure