Eliminate Errors and Increase Operational

• Fedelta touch screen terminals are highly configurable and customisable for your individual needs. Fast touch items to choose from, fast touch item categories, fast cash tender types and fast sale facilities can all be selected to suit your venue. This allows your staff to serve customers in the quickest and most efficient way.
• Fedelta’s Kitchen monitors are specifically designed for improving customer service and reducing errors in quick service environments. They display orders at the point of preparation allowing order prioritisation while limiting order mistakes. Kitchen monitors also alert staff when orders require attention, for example, when they are falling outside the venue’s required preparation times. A variety of alerts can be easily created and customised.
• Eftpos Integration with the POS terminal ensures speed and accuracy at time of payment., The customer receives a single itemised receipt and staff don’t need to reconcile the Eftpos terminal at close of business as all transaction are within the system.

Head Office Control and Reporting

•  All sites are updated centrally in real time providing timely accurate information.
• Configurable security profiles and access roles limit staff to accessing only the information and reports that you authorise.
• Reports for multiple sites can be consolidated or broken down by individual venue.
• Reports can be automated and delivered via email according to a configurable predetermined schedule. Reports are available in CSV, PDF and HTML formats.
• If required, staff accountability can be enhanced by using multiple cash drawers per terminal. Each staff member is then responsible for balancing their own drawer at the end of their shift via blind balancing.

Improve Profit and Customer Service

• Staff do not have to select discounts or be aware of special pricing due to automatic deal recognition at the Point of Sale. This allows staff to process transactions quickly and efficiently.
• Easily track your customer history and purchasing patterns.
• Monitor takeaway and deliveries progress, as well as notifying your customers that their order is ready to be collected via SMS.
• Accurately track stock and wastage and shrinkage.

Website Integration

• Website and Point of Sale integration enables customers to process takeaway orders via your website. As soon as an order is submitted online, the order is automatically processed in the POS terminal, it is then sent to the Kitchen Monitor ready for preparation. Once the order has been completed, an SMS is sent to the customer notifying them that their order is ready for collection. This streamlines the entire order process, saving time for the venue while providing exceptional customer interaction and service. 

These are the related modules that are recommended to achieve all the key benefits

	Point of Sale Fedelta Point of Sale software packages consolidate and communicate all aspects of your business.			Accountancy Integration Invaluable integration into major accountancy packages, which eliminates manual entry and data translations.
	Back Office Detailed management features including product and pricing control, stock control and comprehensive reporting and analytical tools.			Customer Loyalty Customer loyalty module allows you to track, reward and communicate with your customers
	Security Integration Prevent fraud by overlaying video footage with detailed transaction imformation.			Kitchen Monitor Specifically targeted at increasing efficiency and accuracy in meal preparation.
	Online Ordering Fedelta integrates with online suppliers to provide automated ordering and invoicing.			Dashboards Gain immediate in depth, real-time insights into your company’s performance.

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Other Available Modules

Module  Brochures

	Point of Sale Brochure		Security Brochure
	Backoffice Brochure		Accountancy Brochure
	Portbale Ordering Brochure		Customer Loyalty Brochure
	Gaming Integration Brochure		Online Ordering Brochure
	Kitchen Monitor Brochure		PDT Stock Control Brochure
	Reservations Brochure		PMS Integration Brochure
	Dashboards Brochure

Other Brochures

All Modules Brochure

Fedelta Overview Brochure