Customer Loyalty

Fedelta Customer Loyalty module allows you to track, reward and communicate with your customers. Customers are able to signup for the rewards program at the Point of Sale to immediately start receiving Rewards Points, Special Pricing and Discounts. Each product you sell can be individually assigned a reward value that the customer receives when purchasing that product. Using Fedelta's Customer Loyalty module you are providing strong incentive for customer to return more frequently while keeping intouch with market trends and changes.

Learn how Fedelta can increase your customer spending

Email and SMS special offers

Create email and SMS campaigns from the Backoffice using demographics you have captured about the customer. This allows you to tailor a marketing campaign to best suit the customer.

Website Membership Integration

The loyalty module includes web services that can be integrated into you existing website. The integration allows customer to sign up online or view their current point balance, removing the need to maintain two loyalty systems.

Statistical Customer Analysis

By capturing information about your customers such as when they last visited, what their favourite products,you are able to tailor your promotions and product offering to best suit your target demographic.

Direct Mailouts

Fedelta Backoffice allows you to select customers and export their details to applications such as Word and Excel this makes mail merging and direct mailouts a breeze.

Solutions

Accountancy integration

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	Backoffice Brochure		Accountancy Brochure
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