Reservations
Pair your POS with industry leading table reservation software
Fedelta's two-way sync with industry-leading reservation software ensures a seamless flow of information.
Benefits
Sync table statuses
See the real-time status of every table in your restaurant, including upcoming reservations, in both systems.
Assign table deposits
Automatically assign deposits from an online reservation to the customer's table, to eliminate confusion.
Sync completed orders
Fedelta passes sales data back to your reservation software when the bill is finalised and the table is closed.
Identify your guests
Customers’ details are passed from your reservation software to Fedelta and allocated to their table upon arrival.
Flexible
Wait-time management
Give walk-in customers an accurate estimate of current wait times directly from your screen, and record their waiting location so you can easily find them. You’ll be automatically notified of the next available table.
Key Features
Customer Arrival
Manage tables in either Fedelta or your reservation system. Greet customers at the desk and flag their arrival in your reservation software, or update their status in Fedelta if they're already at the table.
Walk-in customers
Show your walk-in customers immediately to an available table. Fedelta will send table start information through to your reservation software.
Cross-reporting
Your attendance data is seamlessly synced between Fedelta and your reservation system, so you can make full use of the reporting capabilities in both systems.
Required table actions
Avoid the embarrassment of showing your guests to a table before it’s ready. Simply set the table status to cleaning to make it temporarily unavailable in both Fedelta and your reservation software.
Up-to-date courses
Two-way sync between Fedelta and your reservation system ensures the desk knows which course each table is up to and when it's likely to be available for the next guests.
Shared customer details
Customer information is shared between systems, helping you keep track of your guests' preferences and histories for a bespoke customer experience.
List your restaurant online
Your regular customers already know where you are, but make it easy for travellers to find your restaurant with online reservations through services like OpenTable.
Automated reminders
Don’t give your customers a chance to forget their reservation. Send them an automated email reminder as the date draws near, and request final confirmation by SMS.
Customer deposits
Receive customer deposits in either Fedelta or your reservation system. The payment information is instantly synced so there's no confusion when cashing off at the table.
Seemless
Integrated marketing
Tailor marketing campaigns with the customer information in your point-of-sale, loyalty, and reservation software. Send your members deals, and include vouchers with your booking confirmations and reminders.
- Bars
- Franchise
- Restaurants
- Retail